Frequently Asked Questions

1. Is this program open to all KFPL staff or just some?

This program is open to ALL KFPL staff regardless of position and status (i.e. full-time, part-time and relief staff).

2. How long do I have to complete the program?

The training program will begin on Monday January 25, 2010 and will end on Monday June 7, 2010. You have 20 weeks during which to complete 10 guided tasks.

3. How long does it take to complete each task?

Generally, each task should take about 1 hour to complete. This time will vary depending on a variety of factors, e.g. individual learning styles, scheduling, level of personal interest, etc. Each person will complete the tasks at his/her own pace .

4. What happens if I don’t finish each task within the 2-week period?

Each person will complete the tasks at his/her own pace but it is recommended that you complete the tasks as they are posted to the trainingkfpl.blogspot.com website so that you don’t become overwhelmed with too many tasks near the end of the program.

5. Do I have to work alone or can I work in a pair/group?

This online training has been developed to be a hands-on, self-directed program however you are strongly encouraged to collaborate, share and explore these technologies with your colleagues. Although we would like each person to create their own Web 2.0 products, there will be some tasks which could involve group work.

6. I need help with these tasks. Who do I contact for extra assistance?

Please feel free to approach your Web 2.0 training team with any of your questions and/or concerns. You can contact us by email, telephone and/or in-person and we will happily support you during this process.

Please send all email queries to training@kfpl.ca.

7. I would like to provide some feedback about this training. Who should I contact?

The Web 2.0 training team welcomes your feedback. Please feel free to contact Alice Robinette-Woods or Melissa Chance with any of your questions, issues and/or concerns. You can contact us by email, telephone and/or in-person.

8. When will I be allowed to do this training at work?

Since this training is voluntary, you can complete the training during your scheduled off-desk hours, during quiet times on desk or during your personal time. If you are concerned about scheduling time to complete the training, please contact your manager.

9. I missed the January 25 start date. Can I still participate in the training even though I want to start at a later time?

You may start the training at any point during the 20-week period from January 25, 2010 to June 7, 2010.  

10. I am interested in learning more about blogs. Where can I find out more information about this topic?

The Web 2.0 training team is committed to supporting your lifelong learning. If you wish to learn more about any topic in the Web 2.0 training (or any topics which are not covered), please feel free to contact Alice Robinette-Woods or Melissa Chance. You can contact us by email, telephone and/or in-person.

Please send all email queries to training@kfpl.ca.

Please add any other FAQs in the comments section - I will try to include all of them in the final product. Thanks!